Branding Not Displayed
Why your Sharebrand branding isn't visible.
Symptoms
- Default Tarkle logo shows
- Branding not applied to client portal
Causes
- Logo file upload error
- Branding not enabled
Quick Fix
Check brand settings
Visit Settings > Sharebrand and confirm branding is enabled.
Re-upload logo
Upload logo again (supported: PNG, SVG, JPG). Click Save.
Clear cache
Instruct clients to refresh or clear browser cache.
Was this page helpful?
Last updated today
Built with Documentation.AI